{"id":18121,"date":"2025-11-28T14:20:03","date_gmt":"2025-11-28T14:20:03","guid":{"rendered":"https:\/\/royalairportconcierge.com\/?page_id=18121"},"modified":"2026-04-15T15:57:17","modified_gmt":"2026-04-15T15:57:17","slug":"reviews","status":"publish","type":"page","link":"https:\/\/royalairportconcierge.com\/zh\/reviews\/","title":{"rendered":"Reviews"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18121\" class=\"elementor elementor-18121\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20092de elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"20092de\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b8fbc8c\" data-id=\"b8fbc8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4974efb elementor-widget elementor-widget-heading\" data-id=\"4974efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reviews<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ada421e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ada421e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a4ffb4 elementor-widget elementor-widget-heading\" data-id=\"4a4ffb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\n<b>Someone from our team will respond immediately during extended business hours<\/b><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e847cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e847cf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb1ea73\" data-id=\"eb1ea73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcd77b7 elementor-widget elementor-widget-shortcode\" data-id=\"bcd77b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">  <div class=\"api-review-wrapper\">\n    <div class=\"container\">\n      <header class=\"rac-header\">\n        <div class=\"rac-logo\">Share Your Feedback<\/div>\n        <div class=\"rac-small\">Your opinion matters to us and helps improve our service<\/div>\n      <\/header>\n\n      <main class=\"card card-main fade-in\" id=\"mainCard\" role=\"main\">\n        <!-- STEP 1 -->\n        <div id=\"step1\">\n          <div id=\"reservationDisplay\" class=\"reservation-tag hidden\">\n            <span>Reservation:<\/span><span id=\"reservationNumber\"><\/span>\n          <\/div>\n          <input type=\"hidden\" id=\"reservationNosInput\" name=\"reservation_nos\" value=\"\" \/>\n\n          <div class=\"checkbox-row\">\n            <input type=\"checkbox\" id=\"complaintCheckbox\" \/>\n            <label for=\"complaintCheckbox\" class=\"checkbox-label\">Service Complaint? (Skip rating and go directly to\n              feedback)<\/label>\n          <\/div>\n\n          <h1 class=\"title\">How would you rate your experience?<\/h1>\n\n          <div id=\"starsArea\">\n            <div class=\"stars\" id=\"stars\" aria-label=\"Rating\">\n              <span class=\"star\" data-value=\"1\" role=\"button\" tabindex=\"0\" aria-label=\"1 star\">\u2605<\/span>\n              <span class=\"star\" data-value=\"2\" role=\"button\" tabindex=\"0\" aria-label=\"2 stars\">\u2605<\/span>\n              <span class=\"star\" data-value=\"3\" role=\"button\" tabindex=\"0\" aria-label=\"3 stars\">\u2605<\/span>\n              <span class=\"star\" data-value=\"4\" role=\"button\" tabindex=\"0\" aria-label=\"4 stars\">\u2605<\/span>\n              <span class=\"star\" data-value=\"5\" role=\"button\" tabindex=\"0\" aria-label=\"5 stars\">\u2605<\/span>\n            <\/div>\n            <div class=\"star-labels\">\n              <span>Poor<\/span>\n              <span>Excellent<\/span>\n            <\/div>\n          <\/div>\n          <span class=\"muted-note\">Your feedback is stored locally and helps us serve you better<\/span>\n        <\/div>\n\n        <!-- LOADING -->\n        <div id=\"loading\" class=\"loading hidden\">\n          <div class=\"loading-svg\">\n            <svg width=\"48\" height=\"48\" viewbox=\"0 0 50 50\">\n              <circle cx=\"25\" cy=\"25\" r=\"20\" fill=\"none\" stroke=\"#e5e7eb\" stroke-width=\"4\"><\/circle>\n              <path d=\"M45 25a20 20 0 0 0-20-20\" stroke=\"var(--accent)\" stroke-width=\"4\" stroke-linecap=\"round\"><\/path>\n            <\/svg>\n          <\/div>\n          <div class=\"muted-note\">Processing your feedback...<\/div>\n        <\/div>\n\n        <!-- STEP 2 -->\n        <div id=\"step2\" class=\"step2 hidden\" role=\"region\" aria-hidden=\"true\">\n          <div class=\"mini-stars\" id=\"miniStarsWrap\">\n            <div id=\"miniStars\"><\/div>\n            <button class=\"btn btn-ghost\" id=\"changeRatingBtn\">Change rating<\/button>\n          <\/div>\n\n          <div id=\"commentBlock\">\n            <label class=\"rac-label\" id=\"commentLabel\">\ud83d\udcac Tell us more about your experience (Optional)<\/label>\n            <textarea id=\"comment\" placeholder=\"Your comment here...\" aria-label=\"Comment\"><\/textarea>\n          <\/div>\n\n          <div style=\"margin-top: 24px;\">\n            <label class=\"rac-label\">Your email <span\n                style=\"color: var(--muted-light); font-weight: 400;\">(optional)<\/span><\/label>\n            <input type=\"email\" id=\"apiReviewEmail\" placeholder=\"name@example.com\" \/>\n            <div class=\"g-recaptcha\" data-sitekey=\"6LdJEbksAAAAABeFMIgWqNoColtPCsa3bqShVH6k\"><\/div>\n          <\/div>\n\n          <div class=\"controls\">\n            <button class=\"btn btn-primary\" id=\"submitBtn\">Submit Feedback<\/button>\n            <button class=\"btn btn-outline\" id=\"cancelBtn\">Cancel<\/button>\n          <\/div>\n\n          <div class=\"muted-note\" style=\"margin-top: 24px;\">Your feedback is stored locally and helps us serve you better.\n          <\/div>\n        <\/div>\n\n        <!-- SUCCESS -->\n        <div id=\"successArea\" class=\"success hidden\" aria-hidden=\"true\">\n          <div class=\"check-icon\">\u2713<\/div>\n          <h2 id=\"successTitle\">Thank You!<\/h2>\n          <div id=\"successMessage\" class=\"muted-note\">We appreciate your feedback.<\/div>\n\n          <!-- High Rating -->\n          <div id=\"highRatingSuccess\" class=\"hidden\">\n            <p style=\"margin: 24px 0; font-size: 16px; color: var(--foreground);\">\n              <span class=\"celebration\">\ud83c\udf89<\/span>\n              We're thrilled you had a great experience! Would you mind sharing it with others?\n            <\/p>\n            <div class=\"external-buttons\" style=\"display: flex; flex-direction: column; gap: 12px; margin-top: 24px;\">\n              <div style=\"display: flex; gap: 12px;\">\n                <a href=\"https:\/\/www.google.com\/maps\/place\/Royal+Airport+Concierge\/@38.3265552,-75.2187307,1121m\/data=!3m1!1e3!4m18!1m9!3m8!1s0x89b9279bd26efc6b:0x17d2ed0d9e2a1df6!2sRoyal+Airport+Concierge!8m2!3d38.3265552!4d-75.2187307!9m1!1b1!16s%2Fg%2F11xyfwzqvl!3m7!1s0x89b9279bd26efc6b:0x17d2ed0d9e2a1df6!8m2!3d38.3265552!4d-75.2187307!9m1!1b1!16s%2Fg%2F11xyfwzqvl?entry=ttu&amp;g_ep=EgoyMDI1MTIwOS4wIKXMDSoKLDEwMDc5MjA2N0gBUAM%3D\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"btn btn-blue\" style=\"flex: 1; text-decoration: none; display: flex; align-items: center; justify-content: center;\">\n                  \u2605 Leave a Google Review\n                <\/a>\n              <\/div>\n              <button class=\"btn btn-secondary\" id=\"noThanksBtn\">No, thanks<\/button>\n            <\/div>\n          <\/div>\n\n          <!-- Fixed success message -->\n          <div id=\"global-fixed-success-message\" class=\"hidden\">\n            <div id=\"fixed-success-message\">\n              <div class=\"success-icon\">\u2713<\/div>\n              <div class=\"success-content\">\n                <strong>Feedback submitted successfully!<\/strong>\n                Thank you for sharing your experience with us.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <!-- Low Rating -->\n          <div id=\"lowRatingSuccess\" class=\"hidden\">\n            <p style=\"margin: 24px 0; font-size: 16px; color: var(--foreground);\">\n              Your feedback helps us improve our service.\n            <\/p>\n          <\/div>\n\n          <!-- Complaint -->\n          <div id=\"complaintSuccess\" class=\"hidden\">\n            <p style=\"margin: 24px 0; font-size: 16px; color: var(--foreground);\">\n              We appreciate you taking the time to share your concerns. Our team will review your feedback.\n            <\/p>\n          <\/div>\n\n          <div id=\"finalReservation\" style=\"margin-top: 32px; color: var(--muted); font-size: 14px;\"><\/div>\n        <\/div>\n      <\/main>\n\n      <footer class=\"api-review-footer\">\n        \u00a9 <span id=\"apiReviewYear\">2026<\/span> Royal Airport Concierge \u2014 All rights reserved.\n      <\/footer>\n    <\/div>\n  <\/div>\n  <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Someone from our team will respond immediately during extended business hours<\/p>\n\n        <div class=\"jm-meta-line text-sm text-muted-foreground mt-3\">\n            <div class=\"jm-meta-left\">\n                <div class=\"item\">\n                    \n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n            <path d=\"M8 2v4\"><\/path>\n            <path d=\"M16 2v4\"><\/path>\n            <rect width=\"18\" height=\"18\" x=\"3\" y=\"4\" rx=\"2\"><\/rect>\n            <path d=\"M3 10h18\"><\/path>\n        <\/svg>\n    \n                    <span>11 \u6708 28, 2025<\/span>\n                <\/div>\n                <div class=\"item\">\n                    \n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n            <circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle>\n            <polyline points=\"12 6 12 12 16 14\"><\/polyline>\n        <\/svg>\n    \n                    <span>1 min read<\/span>\n                <\/div>\n                <div class=\"item jm-meta-arrow\">\n                    \n        <a href=\"https:\/\/royalairportconcierge.com\/zh\/reviews\/\" class=\"jm-arrow-link\" aria-label=\"Leer m\u00e1s\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"h-4 w-4 text-yellow-500\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                <path d=\"M5 12h14\"><\/path>\n                <path d=\"M13 5l7 7-7 7\"><\/path>\n            <\/svg>\n        <\/a>\n    \n                <\/div>\n            <\/div>\n        <\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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