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AMS VIP Airport Service (Meet and Greet)
Our Meet and Greet service at AMS pairs you with a dedicated greeter for your arrival, departure or connection. Your greeter guides you through the terminal and walks you to your car, your gate or your next flight.
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Comprehensive Airport Assistance
- Personal greeter meets you at your designated location.
- Escort through the terminal: passport control, customs and security.
- Guidance through the terminal, following the procedures for your journey.
- Access to priority lanes depends on airport rules and your confirmed service.
- Professional luggage assistance and coordination.
- Navigation to gates, lounges, or ground transportation.
Why Choose Royal Airport Concierge at AMS
Our team knows the terminals, the airline requirements and the border procedures at AMS, so your route through the airport is planned before you land.
We track your flight and adjust your service to delays, early arrivals and gate changes.
Our team speaks over 15 languages and communicates with airline staff and officers for you.
Your greeter guides you through the terminal. Border and security checks still apply. Any priority access depends on airport rules and your confirmed service.
Our team is on standby around the clock for changes and assistance on the ground.
AMS Airport Services
Explore our airport concierge services:

Arrivals Service
Meet and Greet for passengers arriving at AMS.
- Your greeter welcomes you at the meeting point confirmed in your booking.
- Escort through passport control and customs.
- We take care of your bags, with porter coordination where needed.
- Walk to your chauffeur or ground transportation.

Departures Service
Meet and Greet for passengers departing from AMS.
- Your greeter welcomes you at the terminal entrance or curbside.
- Support with check-in and baggage.
- Escort through passport control and security.
- Walk to your lounge and your boarding gate.

Connection Service
Meet and assist for passengers connecting through AMS.
- Your greeter welcomes you at the arrival gate.
- Escort between terminals and through transit security.
- Continued support to your next boarding gate.
Why travelers choose Royal Airport Concierge at AMS
Personal Assistance
You will have a greeter assigned exclusively to you from arrival to departure gate or ground transportation. One-on-one attention ensures nothing is overlooked and all your needs are met with care and efficiency.
24/7 Support
Round-the-clock availability for bookings, changes and assistance. We monitor your flight in real time.
Global Experience
Important Information About AMS Airport
All passengers complete the official border procedures at AMS. Your greeter guides you through passport control and customs. Border officers make all entry decisions, and required checks still apply.
Finding greeter is simple. We coordinate every detail behind the scenes to ensure your greeter is waiting for you the exact moment you land or arrive at the terminal. They will meet you at the closest permitted location, holding a personalized sign, so you can begin your journey without delay.
Our services are available across all operating terminals. Specific meeting points and procedures vary by terminal and will be confirmed in your booking details.
Frequently Asked Questions
Common questions about our meet and assist services specifically at AMS Airport.
Yes. We take care of your bags so you walk through the terminal at ease. At some airports porter service carries an extra fee, shown in your quote.
For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.
Yes. Our team can assist you with:
- Visa-on-arrival procedures (where allowed),
- Passport control,
- Customs and security checks,
- And currency exchange if needed.
We cannot overrule decisions made by immigration or customs officers, but we can help you navigate the process, overcome language barriers and make it as smooth and quick as possible.
Our operations team monitors flights and can:
- Assist with connection arrangements and schedule changes together with the airline,
- Adjust the timing of your Departure service to the new schedule when possible.
Depending on when the change occurs and the airport involved, our general cancellation policy may apply (for example, services cancelled within a certain timeframe before departure may be charged in full).
It depends on the service and the number of travelers. Your quote shows the price and what is included.
Absolutely, our Airport Meet and Greet Service is ideal for:
- Families with young children,
Elderly passengers or guests with reduced mobility, - Travelers with many or bulky bags.
- VIPs and business travelers with tight schedules. We can arrange porters to handle your luggage and, where permitted, an electric cart from the gate to passport control or to the exit. At some airports, porter service carries an extra fee, which will be mentioned when we quote your service.