Airports /
OSL VIP Airport Service (Meet & Greet)
Our VIP service at Oslo Airport Gardermoen (OSL) gives you access to the airport’s private VIP Terminal with a dedicated greeter from the moment your car reaches the door until you are seated on board. Private security screening, private passport control, a private waiting suite and door-to-aircraft transport. Whether you are arriving, departing or connecting every formality is handled discreetly and without queues.
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Comprehensive Airport Assistance
- Private arrival by car directly at the VIP Terminal entrance
- A dedicated VIP greeter assigned exclusively to you for the whole visit.
- Private security screening — no public checkpoint, no public queue.
- Private passport control, including EES biometric registration for non-Schengen travellers.
- Check-in and baggage handling completed on your behalf, with porter service throughout.
- Private waiting suite with refreshments, snack buffet and à la carte menu; shower facilities available.
- Private vehicle transport between the VIP Terminal and your aircraft.
Why Choose Royal Airport Concierge at OSL
Our team has extensive knowledge of OSL terminal layouts, airline requirements, and the latest EES border control procedures. Our local experts navigate complex hubs efficiently to ensure a seamless journey, bypassing the confusion of the new Entry/Exit System requirements.
Our team tracks your flight in real-time to ensure a smooth journey. Whether you experience a delay, an early arrival, or a last-minute gate change, we instantly adjust your meet and greet service.
Navigate international airports without language barriers. Our dedicated team speaks over 15 languages, making it easy to communicate with airline staff, customs officers, and assist you with the EES kiosk instructions. We handle the interactions so you can enjoy a completely stress-free journey.
Navigate the airport with maximum efficiency. With our expedited access, we expertly guide you through the fastest available security lanes and EES expedite queues (wherever local authorities permit), keeping your journey moving smoothly.
Travel with complete peace of mind knowing our team is always on standby. We provide 24/7 support. Whether you need a last-minute itinerary change or immediate assistance on the ground, we are always ready to assist you.
OSL Airport Services
Explore our airport concierge services:

Arrivals Service
For passengers landing at OSL Airport Gardermoen.
- Your host meets you at the aircraft door on landing.
- Private vehicle transfer from the aircraft directly to the VIP Terminal.
- Private waiting suite with refreshments and à la carte menu while formalities are completed.
- Private passport control for non-Schengen arrivals, including EES biometric registration.
- Porter service collects your luggage and delivers it to the suite or straight to your car.
- Direct exit to your waiting vehicle — you never enter the public arrivals hall.

Service de départ
For passengers departing from OSL Airport Gardermoen.
- Your car arrives at the VIP Terminal door, where your host receives you on the red carpet.
- Check-in and baggage handling completed on your behalf.
- Private security screening, away from the public checkpoint.
- Private passport control and EES exit registration for non-Schengen departures.
- Private waiting suite with refreshments, snack buffet and à la carte menu; showers available.
- Private vehicle transport to the aircraft, boarding at your convenience.

Connection Service
For passengers connecting through OSL Airport Gardermoen.
- Your host meets you at the arriving aircraft door.
- Private plane-to-plane vehicle transport, with porters handling your luggage between flights.
- Private passport control where your routing requires it — Schengen to non-Schengen or the reverse — including EES registration.
- Private waiting suite between flights, with refreshments and full menu service.
- Continuous flight monitoring, with re-protection support if OSL connection changes.
Why travelers choose Royal Airport Concierge at OSL
Personal Assistance
A dedicated VIP host is assigned to you alone, from the car door to the aircraft door or the reverse. One-on-one attention means your check-in, your documents, your luggage and your timing are all handled by the same person, who already knows your itinerary before you arrive.
24/7 Support
Round-the-clock availability for bookings, changes and urgent requests. We monitor your flight in real time and adapt the VIP Terminal schedule automatically to delays, gate changes and early arrivals — no action needed from you.
Global Experience
Important Information About OSL Airport
All travellers crossing the Schengen border at Oslo Gardermoen must complete passport formalities. Under the EU Entry/Exit System (EES), travellers from outside the EU/EEA/EFTA — including UK nationals — register a facial image and fingerprints on their first entry, and are verified biometrically on later trips. With the VIP Terminal, this is completed at your own private passport control instead of the public queue, so EES waiting times don’t apply to you.
Porter service is included throughout. Your luggage is collected from the aircraft or baggage system and delivered to your suite or directly to your vehicle, and carried for you between flights on transit itineraries. Oversized items, sports equipment and instruments can be arranged in advance.
The VIP Terminal is a separate building beside the main terminal, inside the security perimeter. Departing guests are dropped off at its entrance; arriving and transiting guests are met at the aircraft door and driven over. Your host’s name, direct mobile number and exact drop-off directions arrive with your booking confirmation.
The VIP Terminal service must be booked and confirmed in advance and is subject to availability, as capacity in the private suites is limited. It is available to passengers on scheduled airline flights as well as charter and private flights. Children under 18 travelling with a parent or guardian are accommodated, and companions who are not flying can be arranged on request.
Our services are available across all operating terminals. Specific meeting points and procedures vary by terminal and will be confirmed in your booking details.
Questions fréquemment posées
Common questions about our meet and assist services specifically at OSL Airport.
It is a separate, smaller terminal building next to the main terminal at OSL, inside the airport’s security barriers, reserved for VIP passengers. It has its own entrance for cars, its own security screening, its own passport control, private waiting suites with refreshments and an à la carte menu, shower facilities, and private vehicle transport to and from the aircraft. Because everything happens inside that building, you never queue with, or pass through, the public terminal.
The European Entry/Exit System requires travellers from outside the EU/EEA to register a facial image and fingerprints on their first entry into the Schengen Area, and to be verified biometrically on later entries and exits. Through the VIP Terminal service, that registration is completed at the private passport control inside the VIP Terminal, with your host managing the documentation, so you avoid the public EES lanes in the main terminal altogether. We also advise before departure on what to prepare, so the biometric step takes minutes rather than the queue times travellers report at peak hours.
On arrival and on connections, your host meets you at the aircraft door as you disembark and drives you to the VIP Terminal. On departure, your car is directed to the VIP Terminal entrance, where your host receives you at the door. You will receive the exact drop-off directions, your host’s name and a direct mobile number with your booking confirmation.
Yes. Border formalities are carried out at the private passport control inside the VIP Terminal, including EES biometric registration where it applies to you, and your host accompanies you throughout. Border and customs decisions always remain with the Norwegian authorities — what we provide is a private, dedicated route through those checks rather than the public queues.
Pricing depends on the service type (arrival, departure or transit), the number of passengers and any additional requirements such as extra porters, companions who are not flying, or premium check-in. Request a quote using the form on this page and we will confirm the exact price and availability for your dates.
Yes. The VIP Terminal is particularly well suited to families and to travellers who would find the main terminal tiring: distances are short, waiting happens in a private suite, luggage is handled for you and transport to the aircraft is by private vehicle. Children travelling with a parent or guardian are accommodated, and specific mobility or medical requirements should be shared at the time of booking so the right assistance is arranged in advance.