Charles de Gaulle Airport (CDG)
VIP Meet and Greet Service
Serving Every Major Airline at Charles De Gaulle
Paris CDG has three spread-out terminals connected by a shuttle. Make sure you know your exact terminal, but wherever you land, your greeter will be waiting.
1
Terminal 1
The home of Star Alliance at CDG, including Lufthansa, United, ANA, and Turkish Airlines, alongside several Oneworld and independent carriers.
2
Terminal 2
Air France’s main hub and the base for SkyTeam partners like Delta, KLM, and Korean Air. Long-haul arrivals come into Halls 2E and 2F. This is the largest and most spread-out terminal, so your exact hall matters.
3
Terminal 3
Low-cost and charter airlines such as easyJet, Vueling, and Transavia, located just opposite Terminal 1.
Exact meeting points are confirmed in your booking details 24 hours before arrival, along with your greeter’s photo, name, and contact information.
Experience a Smooth Arrival in CDG
Met at the gate
The moment you step off the aircraft, your greeter is already waiting at the gate or nearest permitted point, name sign in hand. No searching for signs, no being carried along with the crowd through Roissy. They take the lead and you follow at your own pace — with your children, your bags and your luggage trolley all accounted for.
Calm through passport control
Passport control is where most arrivals at CDG slow to a halt, more so now that mandatory EES registration applies to every non-EU traveler. With our CDG arrival fast track, your greeter directs you to the priority channels open at that moment, keeping the biometric process straightforward and calm.
Hands-free at baggage reclaim
At the carousel, your greeter collects your luggage, including your stroller and car seat, loading everything onto a dedicated trolley. From there we guide you through customs and into the arrivals hall without you carrying a single heavy piece.
Your onward journey
Once you're clear of the terminal, we escort you to whatever comes next, whether your private chauffeur, the taxi rank, or your hotel transfer into Paris. Your driver is already expecting you, so there's no waiting. From aircraft to destination, every step is handled.
Why Travelers Choose Royal at CDG
What’s Included in Your CDG Arrivals Service
Our team has years of experience operating across every Charles de Gaulle terminal, from the long-haul halls of Terminal 2E to Terminal 1 and Terminal 3. As your CDG airport concierge, we understand the specific pressures of arriving here, above all the new EES border checks, and we handle them so your arrival stays calm.
Your greeter is waiting at your arrival gate or the airbridge the moment you step off. If your flight parks at a remote stand, they welcome you as you enter the terminal building. From that point on, you are never left to navigate Paris Charles de Gaulle alone.
Since April 2026, every non-EU arrival must complete EES biometric registration, and at CDG that has meant queues of up to two hours. With our CDG EES fast track, your greeter takes you to a priority immigration channel coordinated with the border police. The registration is mandatory for everyone, but instead of the long line you complete it at a fast-moving priority kiosk. This EES system assistance is the single biggest reason travelers book us at CDG.
At baggage reclaim, your greeter collects your luggage from the carousel, up to three standard bags, so you never wait at the belt or manage heavy cases yourself. We keep your hands free all the way to the arrivals hall.
Your greeter accompanies you through the correct customs channel and into the arrivals hall. We help expedite your path through CDG customs by keeping the process clear and pointing you to the right channel, so there is no guessing and no stop-and-start.
Once you are through, we hand you directly to your driver. We confirm timing with your chauffeur, private car, or hotel transfer in advance, so your vehicle is ready and there is no waiting. Luxury ground transport can be added to any CDG VIP service on request.
How Pricing Works
Your quote is built around your exact trip, with no flat fees and no surprises. Fill in your details above and Emma, our AI agent, sends you an instant estimate. Our team confirms the final quote, and you only pay once you approve.
1. Airport
Charles de Gaulle’s multi-terminal footprint and the post-April 2026 EES border layout determine the route your greeter takes through the airport.
2. Service Type
Arrival, departure, or connection. Each one has its own requirements, and your quote is matched to the exact service you need.
3. Add-ons
Tailor your service with extras like porter assistance, premium lounge access, a private chauffeur, additional passengers, or extra luggage.
Optional Add-Ons
Enhance your CDG arrivals experience with additional services tailored to your needs.
Service de portage
Professional porter to handle luggage from baggage claim to your vehicle. Ideal for travelers with multiple or heavy bags.
Additional fee applies
Lounge Access
Relax in premium airport lounges with refreshments, Wi-Fi, workspaces, and shower facilities while waiting for connections.
Variable by lounge
Private Chauffeur
Luxury ground transportation from CDG to your destination. Professional drivers, premium vehicles, and door-to-door service.
Quote on request
Book Your CDG Arrivals Service
Experience stress-free arrivals at Paris Charles De Gaulle. Our team is ready to ensure a smooth transit through immigration, customs, and baggage claim.
Everything you need to know
Frequently asked questions about CDG arrivals
Clear answers on priority channels, EES requirements, baggage assistance, and transfers at Paris-Charles de Gaulle.
Where exactly does my greeter meet me at CDG?
Your greeter meets you immediately upon stepping off the aircraft, at the aerobridge or the closest point authorized by airport police. They will be holding an electronic name board displaying your name or company logo.
Does fast track let me skip the new EES biometric registration?
No. Under EU law, all non-EU travelers must register their fingerprints and facial image under the Entry/Exit System (EES). However, your greeter escorts you directly through the designated priority lanes and assists you at the dedicated kiosks, reducing typical 1–2 hour delays down to minutes.
What happens if my incoming flight to Paris is delayed?
We monitor all inbound commercial and private flights in real time. Regardless of early arrivals, holding patterns, or extensive delays, your greeter's schedule automatically adjusts to ensure they are at the gate the minute you land.
Do you assist with luggage collection and customs?
Yes. Your greeter escorts you to baggage reclaim, identifies your luggage on the carousel, loads everything (including strollers, car seats, and oversized bags) onto trolleys, and escorts you seamlessly through customs clearance.
Which terminals at Paris CDG do you service?
We provide full arrival, departure, and connection coverage across all terminals at Charles de Gaulle, including Terminal 1, all sub-halls of Terminal 2 (2A, 2B, 2C, 2D, 2E halls K/L/M, 2F, 2G), and Terminal 3.
Can you coordinate with my chauffeur or private transfer?
Yes. Prior to your arrival, our operations team coordinates directly with your driver or transfer company. Once through customs, your greeter guides you directly to the designated curbside pickup or meeting point for a smooth handover.
Is this service suitable for families traveling with babies or elderly passengers?
Absolutely. Navigating CDG's extensive distances can be exhausting with young children or limited mobility. Greeters assist with pushchairs, carry-on bags, and pace the walk to your comfort, arranging electric buggies where terminal layout permits.
How far in advance should I book my CDG arrival service?
We recommend booking at least 48 hours before arrival to ensure airport security clearances and greeter dispatch. For last-minute requests within 24 hours, our 24/7 operations team will do their utmost to accommodate subject to availability.
What is your cancellation and amendment policy?
Changes or cancellations made up to 48 hours prior to your scheduled flight arrival time receive a full refund or complimentary reschedule. Please review our terms or contact our support team for urgent modifications.
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