If you are flying into Europe over the next three weeks, this is a good moment to look at the calendar. Last week showed how quickly a normal Tuesday can turn into two days of cancellations. The weeks ahead bring Fashion Month, Oktoberfest and the UN General Assembly at the same time that European border checks are tightening. An airport Meet and Greet service in Europe does not change any of that. It changes how you move through it.
Here is a short recap of what happened, what has changed, and what is coming.
What happened at Heathrow on September 8
On Tuesday, September 8, Heathrow stopped every departing flight at 12:48 p.m. local time after a technical failure in UK air traffic control systems. Within minutes the same fault halted departures at airports across the country, and around 15 airports were ultimately affected. NATS, the UK’s air traffic control provider, confirmed the issue shortly before 2 p.m. and said it was resolved by 7:30 p.m., but severe disruption continued into Wednesday because aircraft and crews were out of position and staff were reaching shift limits.
The final count was close to 2,000 cancelled flights across UK hubs, with nearly all of the cancellations at Heathrow. Airlines spent the rest of the week reworking schedules and repositioning aircraft. This was not the first event of its kind. A similar NATS failure in August 2023 cancelled hundreds of flights on a bank holiday weekend, and in 2025 Heathrow closed for a day after a fire caused a major power outage nearby.
One number explains why Heathrow recovers slowly. The airport runs about 1,300 aircraft movements a day against a legal cap of 480,000 a year, which leaves almost no slack in the schedule. When departures stop for a few hours, there is nowhere to put the missed flights.
What this means for you: a Heathrow greeter cannot restart a runway, and a disrupted flight is still a disrupted flight. What the greeter does is stay with you. When a rebooking sends you to a different terminal, when your bags are on another belt, or when a five hour wait turns into a same day departure, you have one person whose only job is to get you and your luggage to the right place.
What changed at European borders on September 6
Two days before the Heathrow outage, a quieter change took effect across the Schengen area. The EU Entry/Exit System became fully operational on April 10, 2026, replacing passport stamps with fingerprints, a facial image and a digital record for non EU travelers. Through the summer, member states could suspend biometric checks when queues became severe. That flexibility expired on September 6.
The numbers from the summer explain why airlines wanted it extended. At Munich, waits reached up to 60 minutes compared with 31 minutes the year before. At Amsterdam, maximum waiting times rose from 80 to 120 minutes. IATA asked the European Commission to keep the option of partial suspension until the end of the winter season. The Commission said the system had broadly worked well and that it was in contact with the few member states that still needed adjustments.
One more date to know. ETIAS, the online travel authorization that will eventually apply to US and other visa exempt travelers, was expected in the last quarter of 2026. The EU has removed that target from its official website and a revised timeline is expected after the eu-LISA board meeting in September, with travel and aviation outlets now working on the assumption of 2027. For now, nothing new is required before you travel. The change you will feel is at the border itself, on your first EES crossing.
Practical advice from the industry is simple. Do not build an itinerary on minimum connection times this autumn. Arrive earlier than you think you need to, and expect the passport queue to be the slowest part of the journey.
What is coming: three peaks in one window
From this week through the first week of October, three separate travel peaks land on the same airports.
Fashion Month. London Fashion Week runs September 17 to 21, closing with McQueen on Sunday the 20th and Burberry on Monday the 21st. Milan opens with Vogue World at the Galleria Vittorio Emanuele II on September 22, followed by Milan Fashion Week through September 28. Paris Fashion Week closes the month from September 28 to October 6. Expect Heathrow, Malpensa and Charles de Gaulle to be busiest on the days each city hands over to the next.
Oktoberfest. The 191st Oktoberfest runs Saturday, September 19 to Sunday, October 4 at Theresienwiese. Munich Airport was already the airport with the sharpest rise in EES queue times this summer, and the festival adds two weekend arrival waves plus German Unity Day on October 3.
UN General Assembly. The 81st session’s High-level Week brings heads of state and their delegations to New York in the week of September 22. JFK and Newark absorb the diplomatic traffic, and the return leg to London, Paris and Frankfurt follows a few days later.
Across two years of our own reservation data, the four fashion weeks form a single 30 day wave with a median booking lead time of about a week. In plain terms, most travelers arrange their airport service seven days before they fly. If your dates fall between now and October 6, this week is the week to book.
Airport Meet and Greet Service in Europe: How an airport Meet and Greet service fits
Royal Airport Concierge does not shorten a border queue or move a departure. The service is a greeter who meets you at the aircraft door or at the curb and escorts you through the terminal: check in, security, immigration and baggage, with a porter for your luggage. Fast track is available at selected airports. Everywhere else, the service is Meet and Greet with escort through the terminal, and we will always tell you which one applies before you book.
On a normal day that means a calm walk from gate to car. On a day like September 8 it means someone at your side who knows the building, watches the boards and keeps your bags with you while the plan changes.
If you are traveling to London, Milan, Paris, Munich or New York in the next three weeks, you can get an instant quote for your airport and date on our website.
FAQ
Is Heathrow back to normal after the September 8 outage? Flights are operating. Airlines said schedules would take several days to fully recover as aircraft and crews were repositioned. Check your flight status with your airline before leaving for the airport.
Do I need ETIAS to fly to Europe this fall? No. ETIAS is not live and applications are not open. The EU has withdrawn its Q4 2026 target and a revised timeline is expected later this year. You will go through EES biometric registration at the border on your first crossing.
Does a Meet and Greet service let me avoid EES checks? No. Every non EU traveler goes through EES. A greeter escorts you to the correct queue and stays with you through the process, and at selected airports Fast track lanes are available.